Privacy Policy

Effective Date: 01/01/2025

Introduction
Glass Dream House ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information we collect from users ("you" or "your") of our website, glassdreamhouse.com (the "Website"). This policy applies to visitors from Calgary, Alberta, Canada, and complies with relevant Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect
We collect personal and non-personal information to provide and improve our services. This includes:

Personal Information: Your name, email address, phone number, mailing address, and payment information when you interact with our services (e.g., making a purchase or contacting us).

Non-Personal Information: Browser type, IP address, device information, and browsing behavior on our Website.

2. How We Use Your Information
We use your information for purposes such as:

Providing and improving our services.

Processing transactions and communicating with you about orders.

Sending updates, promotions, and other marketing communications (with your consent).

Responding to inquiries and providing customer support.

Ensuring the security and functionality of our Website.

3. How We Share Your Information
We do not sell or rent your personal information. We may share your information with:

Service Providers: Third-party vendors assisting with payment processing, data analysis, marketing, and Website operations.

Legal Obligations: Authorities or law enforcement when required to comply with legal obligations or protect our rights.

4. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance user experience and gather analytics. You can adjust your browser settings to refuse cookies; however, some features of the Website may not function properly.

5. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights
Under Canadian privacy laws, you have the right to:

Access and review your personal information.

Correct inaccuracies in your personal information.

Withdraw consent for certain uses of your information.

Request the deletion of your personal data, subject to legal or contractual obligations.

7. Security Measures
We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Effective Date" at the top of this policy will indicate when it was last updated.